03. July 2014 · Comments Off on CRUISE SHIP COSTA neoRIVIERA TOPS CUSTOMER SATISFACTION RANKING · Categories: ENGLISH CRUISE RELEASES, GENERAL · Tags: , , , , , , ,

 

The ship obtained highest customer satisfaction score in the entire Costa fleet.

Customer satisfaction ratings have demonstrated the increasing popularity for the Costa neoCollection, Costa Cruises’ new style of slow cruising available on board its smaller ships sailing to new, off-the-beaten-path destinations.

Costa neoRiviera Tops Customer Satisfaction Ranking

Costa neoRiviera Tops Customer Satisfaction Ranking

In spring 2014 Costa neoRiviera, which offers neoCollection cruises together with Costa neoRomantica, obtained the highest score for customer satisfaction of any Costa fleet member. The rating was based on customers’ answers to one simple question: “How likely are you to recommend our cruise to a friend/colleague/relative?”

During the summer season, Costa neoRiviera and Costa neoRomantica will offer slow cruises to the most attractive destinations in the Mediterranean Sea and Northern Europe away from the bustle of mass tourism, including some that have been declared UNESCO World Heritage Sites.

The 12-day itinerary in the Mediterranean Sea provided by Costa neoRiviera until 1 September 2014 will take guests to historical islands in Corsica, Sardinia, Sicily, Capri, Malta and the Isle of Elba as well as the Amalfi Coast, Liguria and the Côte d’Azur. The ship’s route will head to Savona, Toulon (France), Propriano (Corsica), Olbia (Sardinia), Trapani (Sicily), Malta, Salerno, Capri and Portoferraio (Isle of Elba). The tours include seaside trips to the Costa Smeralda, San Vito lo Capo, Positano, Amalfi, Portofino and the island of Favignana.

Costa neoRomantica will be offering 13 to 15-day summer cruises from Amsterdam to the Baltic cities and the fjords, beyond the North Cape towards the breathtaking landscape of the Arctic Ocean. The Baltic itinerary will include cities such as St. Petersburg (Russia), Helsinki (Finland), Ronne (Denmark), Tallin (Estonia) Stockholm (Sweden), Visby (Sweden) and Copenhagen (Denmark).

Those who want to experience the midnight sun and capture the dramatic beauty of the Norwegian fjords can choose the itinerary to North Cape, calling at Hellesylt, Geiranger, the historic city of Trondheim, the North Cape, Tromso, the Lofoten Islands, Olden and Bergen. A one-off two-day extension of the 12-day cruise from the Norwegian coast to the Svalbard Islands is also available on board Costa neoRomantica and will depart from Amsterdam on 7 July 2014.

In autumn, both Costa neoCollection ships will be deployed on 11-day cruises in the Mediterranean Sea, allowing guests to visit picturesque destinations and historical monuments in just one voyage (further details on www.costacruises.co.uk)

The Costa neoCollection is ideal for couples, for a very special honeymoon and for groups of friends who want to experience their holiday at their own pace. Longer calls in each port, often overnight and the next day, allow for in depth exploration of each place visited thanks to the new neo experience excursions – tours tailor made for small groups of less than 25 people. Before leaving, guests can consult a Tour Expert to personalise their itinerary and once on board, a Concierge will assist them with custom-made solutions. Guests can also dine at any time without having to choose a particular sitting and will be treated, both on board and ashore, to delicious local gastronomy from the various ports of call as well as recipes from the finest Italian culinary traditions.

Information source: Costa Cruises UK

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