There are many teams that drive a superior guest experience that ranks Seabourn as the world’s finest ultra-luxury cruise line. Both on board with the passionate crew that provides unmatched, intuitive and personalized service at sea and on shore a passionate leadership and corporate team including the sales team dedicated to support top line revenue growth  for travel professionals, providing them with the knowledge, Seabourn differences, and stories that sell the cruise experience to luxury travelers.

With major developments right around the corner, including the launch of the line’s fifth ultra-luxury vessel, Seabourn Ovation, in May 2018, those sales professionals are busier than ever supporting top-producing travel partners to build and increase their business and ensure another great year for Seabourn ahead.

“Today’s travel professional plays a key role for luxury travelers by helping the consumer curate their perfect vacation choice,” said Chris Austin, senior vice president for Global Marketing & Sales at Seabourn. “Our new Strategic Key Accounts dedicated Seabourn sales team was purpose-built to deliver levels of service and results expected in the ultra-luxury segment. Combine this talented team with our broader field sales team that sell Seabourn and Holland America Line, and you’ll see we are a powerful force ready to support all travel professionals”

Tremendous knowledge, experience and passion are qualities shared by every member of the Seabourn sales team, which is based at company headquarters in Seattle and maintains satellite offices across the country. Here is a look at the drive and talent they bring to their roles everyday:

  • Doug Seagle, Vice President of Sales, North America: Recruited as Director of Sales Development in 2001, Seagle advanced to his current position in 2006 and directed Seabourn’s sales efforts through the largest period of growth in company history with the introduction of Seabourn Odyssey, Seabourn Sojourn, Seabourn Quest, and Seabourn Encore. Currently, Seagle is responsible for all North American trade channels, overseeing their continued growth in anticipation of the upcoming launch of Seabourn Ovation. He has spent more than 30 years focused on the cruise industry, and considers it a tremendous privilege to be part of Seabourn while pursuing a personal passion for travel.
  • Tanya Barnette, Director, Strategic Key Accounts, Charters & Incentives: A talent on the Seabourn Sales team since 1998, Barnette leads Strategic Key Account Managers focused on top retail accounts and is responsible for full ship charters and incentive group sales. Born and raised in southern Ohio, she grew up dreaming of travel to exotic faraway places and has been rewarded with opportunities to hike all over the world. She delights in working with a team that is “like family” in its pursuit of providing the finest ultra-luxury cruise experience to Seabourn guests.
  • Jeannie McGinnis, Manager of National Sales Accounts: With eyes always on building strong relationships and achieving and exceeding revenue targets, McGinnis works with Seabourn’s premier travel professional networks and communicates product and partner messaging to the line’s field sales team. McGinnis started with Carnival Cruise Line in the Pacific Northwest and has lived in Seattle since. She brings over 35 years of experience to her role, and is as passionate about travel and the cruise industry today as she was when her career began.
  • Amy Crutchfield-Smith, Key Account Manager, Southeast: Recently arrived at Seabourn, Crutchfield-Smith is responsible for increasing sales productivity and coordinating marketing initiatives for top travel professional partners in the Southeast. She spent 20-plus years in the industry before joining Seabourn in 2017. Dynamic, commanding and passionate, Crutchfield-Smith is also versatile, adept at establishing levels of trust and credibility with clients and travel professional partners that lead to solid business relationships.
  • Mary Gallo, Strategic Key Accounts, Central: With a career focused on the luxury travel agency market, Gallo handles top-producing accounts in the Central U.S. Born in Illinois, Gallo has always had the soul of a wanderer, which took her to Paris during and after college. Upon return, she settled in Chicago and tapped her knowledge of languages (French, Spanish, Italian) to work in tourism. Beyond passion for Seabourn, she is hot for “all things Chanel,” admiring the brand’s sophistication as well as its courageous founder, Gabrielle Chanel.
  • Cathy Heriot, Strategic Key Accounts Manager – Southwest: Twice honored as Seabourn’s “Sales Manager of the Year,” Heriot focuses on maintaining Key Accounts, supporting their sales and marketing efforts to grow their market share and ensure success in sales and brand support. She started her career with Carnival Cruise Line in Boston in 1987 before relocating to California and leaving the industry. Upon rejoining Carnival Corporation in 1993, she took her first Seabourn cruise from Athens to Israel, and has been onboard since.
  • Peggy McNeil, Strategic Key Accounts Manager – Northwest: With pride in Seabourn as a brand and a team, McNeil communicates her passion to her travel partners to enhance their knowledge and increase sales on the way to building a great luxury cruise business. Bitten by the travel bug after college, McNeil started with a travel agency and was soon escorting travel groups to Europe and South America. She eventually opened her own agency, a success for more than 20 years prior to joining Seabourn.
  • Beth Widhson, Strategic Key Accounts Manager, Northeast: By her own admission, “a true golfaholic,” Widhson taps more than 35 years of industry experience in her role working with top accounts and growing the Seabourn business in the Northeast. Philadelphia born and bred, she earned early recognition securing large affinity groups, including high-profile fan cruises with the Philadelphia Phillies and Philadelphia Eagles. In her downtime, Widhson enjoys personal travel and has sailed with Seabourn over the past six years.

Beyond the collective talent of those above, Seabourn also offers additional support for travel professionals from the joint Holland America Line & Seabourn Business Development and Inside Sales Team. 

Information source: Seabourn

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